FAQ

All
How do I pay for my purchase order?
payment method
Logistics cycle
Product supply
Product quality and safety issues

Q : How about the warranty?

 A : Two years warranty for frames since sold. If quality problem occurs , please feel free to contact us. 

Q : How about the warranty?

 A : Two years warranty for frames since sold. If quality problem occurs , please feel free to contact us. 

Q : Do you have quality control?

 A: Yes, we attach great importance to quality control.

Q : Can I have my own customized product?

A : Yes, your customized requirements for color, logo, design, package, carton mark, etc. are very welcome.

Q : What's the MOQ?

 A: Our MOQ is one 20' GP container, can take about 165 pcs of fixie bike.

Q : What's the delivery time?

A: It will take about 45 days to finish an order. But the exact time is according to actual  situation.

Q : How can I get sample and how long will it takes?

A: Sample fee will be doubled, but we will refund the extra money after you place an order to us.  It usually takes 15-25 days to produce a sample.

Q : How do I pay for my purchase order?

A : T/T, L/C at sight, Escrow, Paypal